Personal Data & Privacy Policy

At PKNS FMI, we are committed to protecting the privacy and personal data of our clients, employees, suppliers, and other stakeholders in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Personal Data & Privacy Policy outlines our practices concerning the collection, use, disclosure, and retention of personal data.

The Malaysian Government introduced the Personal Data Protection Act 2010 (referred to as the “Act”) to oversee the handling of personal data in commercial transactions. This legislation applies to all businesses and entities operating within Malaysia. It mandates that we provide you with information regarding your rights concerning the processing of your personal data, both that which is currently being processed and that which may be collected and processed by us in the future. Additionally, we are obligated to specify the purposes for which your data is processed.

Personal Data: Any information that identifies or can be used to identify an individual, directly or indirectly, including but not limited to name, address, contact details, identification numbers, and financial information.

Data Subject: Any individual whose personal data is collected, processed, or stored by PKNS FMI.

PKNS FMI collects personal data for the following purposes:
To provide facility management services.
To meet legal and regulatory requirements.
To communicate with clients, employees, suppliers, and other stakeholders.
To improve our services and business operations.

Personal data may be collected directly from data subjects or from other lawful sources.

The types of personal data collected may include but are not limited to names, contact details, identification numbers, any recordings, any messages or communications and relevant business information. Other information also includes data like the web browser you use or the site that directed you to our website. These details are gathered passively through various technologies and do not presently possess the capability to uniquely identify you. They are solely utilized to enhance the functionality of our website and provide an efficient user experience.

Periodically, we may share this non-personal data with third parties for purposes related to the operation of our website.

The list of Personal Information stated above is not exhaustive and may include other information depending on the nature of dealings or transactions.

PKNS FMI may disclose personal data to third parties only when required by law or when necessary for the purposes for which it was collected and we will ensure that we provide the data in a manner that is consistent with this Policy.

The Personal Data which you provide or have provided for the use of our website may be disclosed to the following parties:
Legal and regulatory authorities;
Service providers and contractors;
Business partners and affiliates.

The Personal Data which you provide or have provided for the use of our website may be used and processed by us for the following purposes: –
to communicate with you;
to respond to your inquiries;
to conduct internal activities;
to provide you with information on services of PKNS FMI.

We will not use your Personal Information for other purposes unless with your consent or where we are legally entitled or required to do so or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety of those of our users or customers or other individuals. We also respect your privacy and will not sell your Personal Information collected on this website.

PKNS FMI implements appropriate technical and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, and destruction.

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Once the retention period expires, personal data will be securely disposed of.

Data subjects have the following rights under the PDPA:
The right to access and request correction of their personal data.
The right to withdraw consent.
The right to request the deletion of their personal data.
The right to object to the processing of their personal data.

The content presented on this website is for general information purposes only. The information is provided by PKNS FMI, and while we strive to maintain its accuracy and timeliness, we do not provide any explicit or implied assurances regarding the completeness, precision, dependability, appropriateness, or accessibility of the website or the information, services, or associated visuals it contains, for any purpose. Consequently, any trust or reliance you place on such information is entirely at your own risk.

We shall not assume liability for any losses or damages, including but not limited to indirect or consequential losses or damages, or any type of loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

For inquiries, requests, or concerns related to this policy, please contact us at enquiry@pknsfmi.com. We really encourage to get in touch with us and your feedback is valuable to us as we strive to provide the best online experience possible.

For other matters you wish to write to us, kindly write to PKNS FM Integrated, Level 6 Plaza Perangsang, Persiaran Perbandaran, Seksyen 1440000 Shah Alam, Selangor.

Our policy is subject to occasional updates and revisions. We retain the right to update, amend, or modify this policy at our discretion and without prior notice. We encourage you to periodically review this policy, particularly before sharing any of your personal information with us. The last modification date of this policy is indicated above. Your continued use or access to this website following any changes, revisions, or modifications to this policy will signify your acceptance of the updated terms.

PKNS FMI is committed to complying with the PDPA and any other applicable data protection laws and regulations in Malaysia.

By using our services, you consent to the practices outlined in this Personal Data & Privacy Policy.

Effective Date: 1 September 2023